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Why does the shipping charge change when I check out?? What is “slabbing?” Why even “slab” a book when you can’t read it? What is your return policy? Can I change my order once it is submitted? Do you accept orders via phone, fax, email, or snail mail? Do gift certificates expire? Can I pay by check or money order? Can I request a book that‘s not in your inventory? What is your privacy policy? Are printed catalogs available? Can I visit your store? How can I be sure your books and movie posters are authentic?
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